We want to inform you about an upcoming scheduled maintenance to improve our infrastructure. During this time, most of our API services will be temporarily unavailable.
The changes are scheduled for July 4, 2025, at 2 AM EDT. The maintenance is expected to last up to 15 minutes. Please note that all API services except payments will be impacted, and maintenance mode will be enabled.
We apologize for any inconvenience this may cause and appreciate your patience as we work to enhance our services.
If you have any questions or concerns, please don’t hesitate to contact our support team at support@signnow.com. Posted on
Jul 04, 2025 - 02:00 EDT
Resolved -
This incident has been resolved.
Jul 1, 13:14 EDT
Investigating -
Some SignNow users may be experiencing difficulties accessing paid features despite having an active subscription. Our team is currently investigating the issue and working to resolve it as quickly as possible.
We appreciate your patience and will provide updates as soon as we have more information.
Jul 1, 11:36 EDT